Our Staff

The ARROW Project prides itself on being an institution of continuous learning and growth in the field of counseling.  We are pleased to present our current staff of student clinicians, who come to us from a variety of institutions and with a wide array of clinical interests.

Executive & Clinical Leadership Team

Sabrina L. Burress, MA HS, MA CMHC, LPC, NCC

Executive Director

A native of Staunton, VA, Sabrina felt the call to change careers from business administration to human services in 2011. She believes that activism, advocacy, collaboration and innovation are core components of comprehensive mental health care. As a clinician, she uses a family-systems approach, and has particular interest in attachment-focused treatment.

Dr. Jenna Holt, MS, PsyD, LCP

Assessment Center

Jenna obtained her M.S. in Psychology Counseling from Radford, and her doctorate in Clinical and School Psychology from JMU. She is a licensed clinical psychologist with over a decade of experience in treating a range of diagnoses across multiple settings, including residential, schools, intensive in-home, and outpatient. At ARROW, she conducts full psychological evaluations, and provides diagnoses and recommendations for treatment.

Gail Conner, MSW, LCSW

Director of Social Work Student Clinicians, Recruiting/Student Services Team

Gail graduated from VCU and MCV with an MSW, and is currently a licensed clinical social worker in the state of Virginia. She works with a varied population, including a series, mental illness, occurring disorders, and substance use, as well as issues around domestic violence and homelessness.

Diane Gibbs, LPC

Supervisor of Residents in Counseling

Anna Cahill

Director of Operations, Resident in Counseling

Anna is a dedicated and talented Resident in Counseling, working towards becoming a Licensed Professional Counselor (LPC). Anna earned her B.S. from EMU in 2021 and her M.A. in Counseling from EMU in 2023. Her clinical work is grounded in an integrative Person-Centered therapeutic approach, incorporating Attachment Theory, a strengths-based perspective, and techniques from Cognitive Behavioral Therapy and Motivational Interviewing. Anna believes in the power of healthy connections and recognizing one’s strengths. She strives to provide a safe and welcoming environment for healing. In her free time, she enjoys reading fantasy novels, crocheting, and spending time with her three cats.

Clarissa Frederick

Recruiting/Student Services Team, Resident in Counseling

Clarissa Frederick completed her Master’s in Clinical Mental Health Counseling from Eastern Mennonite University in May 2025. She has a person-centered approach and believes that a strong therapeutic relationship is vital to the counseling process. She graduated from Saint Mary’s College, Notre Dame, Indiana in 2015. After several years in the education and social work field, she returned to school to further her education in the counseling field. She moved from Northwest Indiana to Staunton, and is happy to be a part of the community. During her personal time, she enjoys spending time with her family, friends, and dog Kinder. She also enjoys thrifting, gardening, and reading. She is looking forward to being a part of the ARROW Project community.

Jason Moore

Client Services Team, Volunteer

Jason is a Resident in Counseling at ARROW, with a Master’s Degree in Clinical Mental Health Counseling from Liberty University. His past experience includes working as a graduate student outpatient therapist with Virginia Institute of Autism and Neurodevelopment in Charlottesville. Prior to his work in Charlottesville, he worked as an Intensive In-Home Clinician in Farmville, Virginia. In his free time, he enjoys reading, listening to music, hiking, watching too much TV, and spending time with family/friends.

*Jason is not accepting new clients at this time. *

Joy Buchanan

Client Services Team, Supervisee in Social Work

I graduated from James Madison University with my BSW. After taking a long break, I decided to further my education, and I completed my Master’s in Social Work in December of 2025 from Liberty University. I have been employed as a medical social worker with Hospice of the Shenandoah. In my spare time, I enjoy spending time with my family and have a small goat farm. I am blessed to have the opportunity to intern at ARROW.

Abby Shirkey

Program Coordination Team, Resident in Counseling

Abby (they/them, neurodivergent) received a BA in Anthropology from James Madison University and an MA in Clinical Mental Health Counseling from Eastern Mennonite University. Their background in anthropology and public mental health shaped Abby’s belief that people make sense within the context of their lives. Abby approaches each person with openness and curiosity, taking time to understand their perspective and what matters most to them before exploring where to go next together. To Abby, therapy is a place to slow down, build trust, and make room for both life’s challenges and possibilities without judgment or pressure to have all the answers right away. Abby is especially passionate about helping neurodivergent kids and teens feel understood, trust themselves, and navigate life in ways that work for them. When not at ARROW, Abby enjoys spending time snuggling their many cats, watching their favorite online streamers, and participating in local theatre and film productions.

Jo Dicus

Recruiting/Student Services Team, Resident in Counseling

Jo (she/they/any) recently graduated with a Master of Arts in Counseling from Eastern Mennonite University. She also graduated from Austin Peay State University in Clarksville, Tennessee in 2020 with a degree in psychological science. Since then, Jo has collected work experience in psychiatric and social work settings across various populations from rural Tennessee to Northern Virginia. Jo believes that each client isa wonderfully unique, vastly complex, and inherently valuable individual. Jo values helping individuals and communities by meeting people where they are, justly and nonjudgmentally.

Clinical Team

Alex Jones, LPC

Licensed Professional Counselor

Alex is a Licensed Professional Counselor working towards becoming a Registered Play Therapist. He went to Radford University after working for a few years in an intensive wrap-around crisis stabilization program with a CSB called KPACT, which he worked with all throughout his schooling. This helped him develop a deep passion for working with children and families and emphasized the importance of joining with people where they are, while helping them seek to better their lives. When he is not working, you will usually find him covered in grease as he works to keep his older cars on the road so he can take his dogs on new adventures!

Teresa Hinkley

Supervisee in Social Work

Hello, my name is Teresa, I grew up in the Shenandoah Valley, and I am excited to be at ARROW Project. I earned my Associate’s degree in health sciences from Blue Ridge Community College in 2012, my Bachelor of Science in Nursing from James Madison University in 2016, and my Master’s in Social Work from Virginia Commonwealth University in 2025. Dignitiy and worth of the person and social justice are the ethical principles of social work that drive my practice. I’ve been fortunate to partner with groups addressing issues of queer liberation, school-to-prison-pipeline, mass incarceration, and immigrants’ rights. My goal is to help people identify and build on their strengths and cultivate empowerment. My approach is holistic, and trauma informed. In my spare time, I enjoy learning new handy skills, upcycling furniture and making art out of trash.

Melissa Blinn

Resident in Counseling

Melissa is a passionate advocate for individual holistic well-being and family health. She graduated from EMU with an M.A. in Counseling in 2007. For more than 20 years, she has been a dedicated employee of People Places, a nonprofit foster care, adoption, and family services agency in the Shenandoah Valley and Central VA. Melissa has worked directly with children and families, as well as behind the scenes, with a constant desire to help others. She holds a person-centered and family-centered approach as the heart of her work, with a belief in the resiliency that lies within each of us and the healing nature of healthy attachments and relationships. She utilizes mindfulness and Cognitive Behavioral Therapy when working with symptoms of trauma, anxiety, and depression. When providing counseling to children, Melissa feels that incorporating parents/guardians is essential. Melissa enjoys spending time with her family, traveling, cooking (and eating) really good food, and reading.

Sarah Bienstock

Pepperdine University, Master’s in Clinical Psychology

*Available for virtual sessions only*

Sarah is currently pursuing her Master’s in Clinical Psychology in Pepperdine University’s Graduate School for Education and Psychology. She received her B.A. in Psychology from University at Buffalo. She has prior experience working with children, families, couples and women in a similar field and intends to carry over her passion for helping others to the therapeutic setting. Sarah strives to provide a nonjudgmental and understanding space by using an integrative approach adapted to each unique individual in support of their mental health journey whether their goal is to manage trauma, anxiety, depression, life events and daily life stressors. In her free time, she loves to sing, read and listen to books, attend concerts and spend quality time with her family.

Amber (Abby) Sheppard

Virginia Commonwealth University, MSW Program

My name is Amber Sheppard, and I am currently working towards my Master of Social Work at Virginia Commonwealth University, Recently, I graduated from James Madison University with a Bachelors in Social Work, and prior to that, I obtained my Associate’s Degree in Human Services from Blue Ridge Community College. I am passionate about working with families, and I bring both my lived experience as a mother and my professional experience supporting families in the Harrisonburg and Staunton communities. my experiences have strengthened my belief that we are meant to support one another through life, and I have a genuine desire to help people with compassionate and empathetic care.

Justin Marshall

Pepperdine University, Master’s in Clinical Psychology

*Available for virtual sessions only*

My name is Justin Marshall, and I am currently in the process of working towards my master’s degree in Clinical Psychology with Pepperdine University. Previously, I received my B.S. in Psychology from East Stroudsburg University. My mission is to empower clients and provide them with the coping skills necessary to handle any challenges in life. I value being able to give clients a space where they can share their experiences without any worry of judgment. I believe the most effective forms of treatment come from an integrative approach. In my personal time, I enjoy reading, getting out into nature, and watching sports.

Julien Ocansey

Pepperdine University, Master’s in Clinical Psychology

*Available for virtual sessions only*

Julien is a passionate and devoted intern working towards becoming licensed as a Licensed Professional Counselor. He graduated from George Mason University with a Bachelor of Science in 2015. He has worked in the psychology field for over 10 years with positions ranging from Behavioral Technician, Residential Support Specialist, Peer Support Specialist, Counselor, and Case Manager. His clinical work is based on cognitive behavioral therapy, Emotion-Focused Therapy, and Motivational Interviewing with a strengths-based focus. Julien believes in providing support to everyone who needs help and establishing a solid therapeutic rapport with authenticity, honesty, and non-judgmental open conversation. He knows the power of support when the world is full of stressors from his extensive experience in providing crisis care to children and adults with severe mental health symptoms. Julien loves telling “Dad Jokes” and often spends time reading fantasy Webtoons, playing games with friends, and listening to “Epic to Musical” on repeat throughout the week.



Sandy Ruiz

Virginia Commonwealth University, MSW Program

I am currently an MSW student at VCU and a BSW graduate from JMU. After obtaining my BSW, I’ve had the chance to work with both youth and adults and currently work in the community mental health field. I’ve gained experience in case management, advocacy, resource coordination, and supporting individuals with diverse needs. As a bilingual English and Spanish speaker, I value connecting with and advocating for individuals from different backgrounds. I am excited to gain more skills and knowledge while also serving the community and working with the ARROW Project. In my free time, I enjoy hanging out with my dog and working on diamond art.

Julian Robins

Pepperdine University, MCP Program

Julian is a master ’s-level clinical psychology student at Pepperdine University who approaches therapy with warmth, curiosity, and deep respect for each person’s lived experience. He believes that one of the most meaningful parts of therapy is the relationship itself: a safe, genuine space where healing, change, and self-understanding can begin to unfold. Julian takes a holistic approach that honors the whole person, including their emotions, relationships, culture, spirituality, values, and personal story. He hopes to support clients in feeling seen, reconnecting with themselves, and exploring new ways of understanding their lives with compassion and possibility.


Alyssa Fiammetta

Lindsey Wilson University, CMHC Program

Alyssa received her B.A. in Psychology from Mary Baldwin University in 2024 and is currently studying Clinical Mental Health Counseling through Lindsey Wilson University’s Online School of Professional Counseling. Alyssa has prior experience working alongside adolescents from ages 14 to 18 and takes pride in her advocacy and care for her clients. She wishes to continue working with individuals of this population as well as college-age persons. Alyssa is passionate about helping individuals achieve a more rounded sense of wellbeing. During her personal time, she spends time with her friends and tends to her jungle of houseplants. Alyssa also enjoys diving into the pages of a book, coloring, and a good thrift store.




Alyssa Johnson

Pepperdine University, MCP Program

Alyssa is currently pursuing her Master’s degree in Clinical Psychology at Pepperdine University’s Graduate School of Education and Psychology. She takes a person-centered approach to foster a collaborative, supportive, and judgment-free environment for clients to feel seen and heard. Alyssa earned a Bachelor’s Degree in Psychology from Virginia Commonwealth University. Throughout previous work experience, she has worked closely with diverse populations experiencing crisis, strengthening her ability to provide compassionate support. Alyssa is passionate about working with individuals from a wide variety of backgrounds and is committed to providing inclusive and affirming care. She strives to help individuals feel empowered while navigating life’s challenges to work towards maintaining meaningful change. In her free time, Alyssa enjoys reading, painting, attending concerts, and gaming.

Kelsey Hicks

Liberty University, CMHC Program

My name is Kelsey Hicks, and I am a counseling intern studying Clinical Mental Health Counseling at Liberty University. I am employed currently at Western State Hospital as a treatment planning coordinator in addition to completing my internship hours with ARROW. I graduated from Bridgewater College with a B.S in psychology in 2021 and also graduated with an M.S in psychology from Bridgewater College in 2022. I am looking to graduate from Liberty in December of 2026 and pursue my LPC. I am a person-centered counselor with experience in DBT and CBT. My goal in counseling is to provide clients with a warm, safe and empathetic space to process their concerns, fears, and troubles. I am so excited to gain more experience working with ARROW. When I am not working or doing schoolwork, I enjoy being in nature, exercising, and spending time with friends and family.

Angela Mickens

Liberty University, CMHC Program

Angela Mickens is a dedicated mental health professional and current graduate student pursuing a Master’s in Clinical Mental Health at Liberty University, with a passion for empowering youth and families. She currently serves as the Program Manager of Youth Quest at Intercept Health, where she oversees programs designed to foster resilience and personal growth in young people.

Angela is excited to begin her practicum placement at The Arrow Project, where she will gain hands-on clinical experience and further develop her skills in providing compassionate, client-centered care. Beyond her professional pursuits, Angela is a published poet who uses her creativity to inspire and connect with others. She also enjoys traveling and exploring new cultures, which continually broadens her perspective and enriches her approach to working with diverse populations.


Flanna Sheridan

Liberty University, CMHC Program

Flanna is working toward a Master’s in Clinical Mental Health studies at Liberty University. She loves being part of the Staunton community, cooking, and gardening. She looks forward to earning an LPC license and helping people in the area with mental health support.




Shea Mackie

Virginia Commonwealth University, MSW Program

Shea Mackie (she/her) earned her Bachelor of Social Work from James Madison University and is currently pursuing her Master of Social Work at Virginia Commonwealth University. She plans to obtain her LCSW and is passionate about supporting children and families. Her special interests include child-parent attachment, adverse childhood experiences (ACE’s), and Dialectical Behavioral Therapy (DBT).

Shea has professional experience working with individuals and families impacted by poverty, intergenerational trauma, mental health challenges, and substance use. Through roles in peer support, local jails, affordable housing programs, and treatment foster care, she has developed a strong understanding of systemic barriers and the importance of accessible, compassionate care.

Grounded in both her professional and lived experiences, Shea approaches her work through a strengths-based and trauma-informed lens. She is committed to building meaningful relationships and empowering children, families, and communities through advocacy, collaboration, and holistic support.

In her spare time, Shea enjoys spending time with her family and dog, traveling, watching documentaries, and exploring creative outlets.


Krystal Spurlock

James Madison University, CMHC Program

Krystal is currently working towards her Master’s Degree in Clinical Mental Health Counseling at James Madison University. She also received her B.A. in Psychology with a minor in Family Studies from James Madison University, making her a proud Double Duke! She is passionate about working with underserved populations, advocating for mental health, and supporting members of the community. She embraces the idea that if you change your mindset, you change your life. She approaches counseling from a strengths-based perspective, believing that everyone’s unique strengths drive their growth. Outside of counseling, Krystal enjoys spending her time reading and crafting. She enjoys being creative and curious and believes that these tools are valuable for growth in everyday life and in the therapeutic process.

Joshua Lawhorne

Virginia Commonwealth University, MSW Program

I am a grad student at VCU looking to become a Mental Health Therapist with my LCSW. I have been an artist almost all my life, so combining that with helping people is not just a passion, but a guarantee with me! I look forward to working with everyone!

Catheryn Wisteria

Ohio State University, MSW Program

Catheryn is a Master of Social Work Student through Ohio State University’s online program. She graduated with her Bachelor’s Degree in Psychology with a Family Studies Minor at James Madison University. She currently works in the field as an advocate for youth who have experienced domestic violence, sexual assault, and/or human trafficking within their familial systems, social circles, and other interactions. Catheryn is passionate about child mental health with a focus on empowerment, attachment theory, and the client-centered approach through trauma-informed care in the various stages of development for children and adolescents. She is honored to walk alongside her clients as they experience their healing journey and discover the strong individual within them. In her free time, Catheryn enjoys reading, hammocking, hiking, and spending time with family.

Beth Sweet

Eastern Mennonite University, CMHC Program

Beth Sweet is currently a graduate student at Eastern Mennonite University, pursuing an M.A. in Clinical Mental Health Counseling. She attended James Madison University for her undergraduate degree, where she majored in Fine Arts and acquired her PK-12 teaching license. After spending three years working as an art educator, she chose to utilize her passions for expressive arts and working with people in a new profession, counseling. Beth is devoted to providing a safe, non-judgmental space for her clients to be themselves and receive the care they deserve. In her free time, Beth loves hiking, baking, and learning new crafts.


Support Staff

Delaney Holloran

James Madison University, Undergraduate Psychology Program, Intern

My name is Delaney Holloran, and I am currently pursuing a Bachelor of Arts Degree in Psychology with a minor in Family Studies. After graduating in May 2027, I plan to attend graduate school to attain a Master’s in Social Work, with hopes of becoming a Licensed Clinical Social Worker. I am passionate about helping children and families in crisis, as well as those who struggle with mental health issues. In my free time, I enjoy going to the gym, doing arts and crafts, and spending time with my family and friends.

Brady Bollander

James Madison University, Undergraduate Psychology Program, Intern

Brady Bollander is pursuing a Bachelor of Science in Psychology with a minor in Family studies. He is expected to graduate in the Spring of 2027. His goal is to earn a Master’s Degree in Clinical Psychology or Counseling. Back home, he volunteers at a youth wrestling club, and he is excited to get involved with the Staunton community. In his free time, he enjoys being part of the JMU Wrestling Club, hanging out with friends, working out, and going to the beach.

Aspen Eichelberger

Old Dominion University, Undergraduate Psychology Program, Volunteer

My name is Aspen Eichelberger (they/them), and I am in the process of completing my Bachelor of Science in Psychology at Old Dominion University. It has been a lifelong goal of mine to become a mental health counselor and provide empathetic, supportive care to clients. I am passionate about mental health, wellness, and building strength and support through community involvement and activities. I look forward to gaining valuable experience as a volunteer with the ARROW Project. In my free time, I enjoy reading, hanging out with family and friends, and spending time in nature.

Emysja Caul

Virginia Commonwealth University, MSW Program

Emysja Caul is a first-generation MSW student from Virginia Commonwealth University, and a BSW graduate from James Madison University. She values the importance of human relationships, advocacy, and social justic for all individuals and communities. She has expereince in re-entry support, youth development, group facilitation, community engagement, and program development. Her work centers on the importance of empowerment, community connection, and expanding equitable access to trauma-informed resources for marginalized communities. She is honored to support ARROW Project’s programming, community partnerships, and mental health engagement. In her free time, Emysja enjoys being outside in nature, hiking, and swimming.

Aubrey de Cheubell

Volunteer

My hair changes color like a mood ring. It’s usually bright pink, highlighting my spunky and enthusiastic personality. Professionally, I chase learning over earning and service over the spotlight. While working as an art teacher, I learned that color, creativity, and compassion can change the world, and I will never grow tired of helping people find their voice through art. When I’m not making and sharing art, I’m building a secret garden, playing all sorts of games, or floating in calming waters. I live with my adoring husband and a small herd of quirky cats, who tolerate my exuberance beautifully.

Rebecca Jett

Bridgewater College, Undergraduate Psychology Program, Intern

I will receive my Bachelor of Science in Psychology with a Social Work minor in May of 2027 at Bridgewater College. After earning my undergraduate degree, I hope to go to graduate school to become a Licensed Clinical Social Worker. I am very excited to work as an intern with the ARROW Project, and I hope to make a difference while working with those in my community. In my free time, I enjoy hiking, going to the beach, reading, and hanging out with my family and friends!


Cailyn Taggart

James Madison University, Undergraduate Psychology Program, Intern

Caitlyn is currently pursuing a Bachelor of Science degree in Psychology at James Madison University, with plans to graduate in May 2027. After earning her degree, she wishes to continue with school and become a Pediatric Neuropsychologist. In her free time, she likes to go to the beach and hang out with her friends!


Katherine (Annie) Hogan

James Madison University, Undergraduate Psychology Program, Intern

Annie is a senior at James Madison University, pursuing a Bachelor of Science in Psychology. Following graduation in May 2027, Annie plans to pursue graduate school with a focus on clinical psychology. She is passionate about reducing the stigma around mental health and supporting others and is looking forward to the opportunity to learn and grow!


Kayla Wilson

Walden University, Undergraduate Social Work Program, Intern

Hi, I’m Kayla Wilson, a Bachelor of Social Work student at Walden University. I am passionate about helping children, families, and individuals overcome challenges and connect with the resources and support they need to thrive. As a wife, mother, and active member of my community, I understand the importance of compassion, advocacy, and meeting people where they are. My goal is to build meaningful relationships, empower others, and make a positive difference in the lives of those I serve. I am excited to complete my field experience with ARROW Project and continue growing as a future social worker while giving back to the community I call home.

Jules Lombardi

Bridgewater College, Undergraduate Psychology Program

I am a student at Bridgewater College pursuing a Bachelor of Science in Psychology. After completing this degree in May of 2027, I plan to continue my education by going to graduate school for a Master’s degree in Clinical or Counseling Psychology. I’m excited for the opportunity to work with the ARROW Project and members of the community. In my free time I enjoy traveling to new places, being with my friends, and doing something creative.

Caelin Flora

James Madison University, Undergraduate Psychology Program

I am an undergraduate student at James Madison University, studying psychology, and expected to graduate in May 2027. As a senior, I am eager to continue to grow the skills I have learned in my studies and expand them outside of the classroom. I am also excited to build meaningful connections and contribute to such a meaningful part of the community. Additionally, I have a passion for mental health awareness so I am thrilled to be working with ARROW Project! Some of my interests include working out, reading, spending time with my friends and family, and taking my dog Charlie on walks 🙂

Contact Us!

Main office location: 11 Middlebrook Avenue Staunton, Virginia

Phone: (540) – 255 – 0972

Email: hello@arrow-project.org *

* While allowed by federal privacy law, e-mail is not considered secure form of communication.