Our Staff
The ARROW Project prides itself on being an institution of continuous learning and growth in the field of counseling. We are pleased to present our current staff of student clinicians, who come to us from a variety of institutions and with a wide array of clinical interests.
Executive & Clinical Leadership Team
Sabrina L. Burress, MA HS, MA CMHC, LPC, NCC
Executive Director
A native of Staunton, VA, Sabrina felt the call to change careers from business administration to human services in 2011. She believes that activism, advocacy, collaboration and innovation are core components of comprehensive mental health care. As a clinician, she uses a family-systems approach, and has particular interest in attachment-focused treatment.
Dr. Jenna Holt, MS, PsyD, LCP
Assessment Center
Jenna obtained her M.S. in Psychology Counseling from Radford, and her doctorate in Clinical and School Psychology from JMU. She is a licensed clinical psychologist with over a decade of experience in treating a range of diagnoses across multiple settings, including residential, schools, intensive in-home, and outpatient. At ARROW, she conducts full psychological evaluations, and provides diagnoses and recommendations for treatment.
Gail Conner, MSW, LCSW
Director of Social Work Student Clinicians, Recruiting/Student Services Team
Gail graduated from VCU and MCV with an MSW, and is currently a licensed clinical social worker in the state of Virginia. She works with a varied population, including a series, mental illness, occurring disorders, and substance use, as well as issues around domestic violence and homelessness.
Diane Gibbs, LPC
Supervisor of Residents in Counseling
Anna Cahill
Director of Operations, Resident in Counseling
Anna is a dedicated and talented Resident in Counseling, working towards becoming a Licensed Professional Counselor (LPC). Anna earned her B.S. from EMU in 2021 and her M.A. in Counseling from EMU in 2023. Her clinical work is grounded in an integrative Person-Centered therapeutic approach, incorporating Attachment Theory, a strengths-based perspective, and techniques from Cognitive Behavioral Therapy and Motivational Interviewing. Anna believes in the power of healthy connections and recognizing one’s strengths. She strives to provide a safe and welcoming environment for healing. In her free time, she enjoys reading fantasy novels, crocheting, and spending time with her three cats.
Clarissa Frederick
Recruiting/Student Services Team, Resident in Counseling
Clarissa Frederick completed her Master’s in Clinical Mental Health Counseling from Eastern Mennonite University in May 2025. She has a person-centered approach and believes that a strong therapeutic relationship is vital to the counseling process. She graduated from Saint Mary’s College, Notre Dame, Indiana in 2015. After several years in the education and social work field, she returned to school to further her education in the counseling field. She moved from Northwest Indiana to Staunton, and is happy to be a part of the community. During her personal time, she enjoys spending time with her family, friends, and dog Kinder. She also enjoys thrifting, gardening, and reading. She is looking forward to being a part of the ARROW Project community.
Jason Moore
Client Services Team, Volunteer
Jason is a Resident in Counseling at ARROW, with a Master’s Degree in Clinical Mental Health Counseling from Liberty University. His past experience includes working as a graduate student outpatient therapist with Virginia Institute of Autism and Neurodevelopment in Charlottesville. Prior to his work in Charlottesville, he worked as an Intensive In-Home Clinician in Farmville, Virginia. In his free time, he enjoys reading, listening to music, hiking, watching too much TV, and spending time with family/friends.
*Jason is not accepting new clients at this time. *
Joy Buchanan
Client Services Team, Program Coordination Team, Supervisee in Social Work
I graduated from James Madison University with my BSW. After taking a long break, I decided to further my education, and I completed my Master’s in Social Work in December of 2025 from Liberty University. I have been employed as a medical social worker with Hospice of the Shenandoah. In my spare time, I enjoy spending time with my family and have a small goat farm. I am blessed to have the opportunity to intern at ARROW.
Abby Shirkey
Program Coordination Team, Resident in Counseling
Abby (they/them, neurodivergent) received a BA in Anthropology from James Madison University and an MA in Clinical Mental Health Counseling from Eastern Mennonite University. Their background in anthropology and public mental health shaped Abby’s belief that people make sense within the context of their lives. Abby approaches each person with openness and curiosity, taking time to understand their perspective and what matters most to them before exploring where to go next together. To Abby, therapy is a place to slow down, build trust, and make room for both life’s challenges and possibilities without judgment or pressure to have all the answers right away. Abby is especially passionate about helping neurodivergent kids and teens feel understood, trust themselves, and navigate life in ways that work for them. When not at ARROW, Abby enjoys spending time snuggling their many cats, watching their favorite online streamers, and participating in local theatre and film productions.
Sarah Bienstock
Marketing Team, Pepperdine University, Master’s in Clinical Psychology
*Available for virtual sessions only*
Sarah is currently pursuing her Master’s in Clinical Psychology in Pepperdine University’s Graduate School for Education and Psychology. She received her B.A. in Psychology from University at Buffalo. She has prior experience working with children, families, couples and women in a similar field and intends to carry over her passion for helping others to the therapeutic setting. Sarah strives to provide a nonjudgmental and understanding space by using an integrative approach adapted to each unique individual in support of their mental health journey whether their goal is to manage trauma, anxiety, depression, life events and daily life stressors. In her free time, she loves to sing, read and listen to books, attend concerts and spend quality time with her family.
Clinical Team
Alex Jones, LPC
Licensed Professional Counselor
Alex is a Licensed Professional Counselor working towards becoming a Registered Play Therapist. He went to Radford University after working for a few years in an intensive wrap-around crisis stabilization program with a CSB called KPACT, which he worked with all throughout his schooling. This helped him develop a deep passion for working with children and families and emphasized the importance of joining with people where they are, while helping them seek to better their lives. When he is not working, you will usually find him covered in grease as he works to keep his older cars on the road so he can take his dogs on new adventures!
Teresa Hinkley
Supervisee in Social Work
Hello, my name is Teresa, I grew up in the Shenandoah Valley, and I am excited to be at ARROW Project. I earned my Associate’s degree in health sciences from Blue Ridge Community College in 2012, my Bachelor of Science in Nursing from James Madison University in 2016, and my Master’s in Social Work from Virginia Commonwealth University in 2025. Dignitiy and worth of the person and social justice are the ethical principles of social work that drive my practice. I’ve been fortunate to partner with groups addressing issues of queer liberation, school-to-prison-pipeline, mass incarceration, and immigrants’ rights. My goal is to help people identify and build on their strengths and cultivate empowerment. My approach is holistic, and trauma informed. In my spare time, I enjoy learning new handy skills, upcycling furniture and making art out of trash.
Melissa Blinn
Resident in Counseling
Melissa is a passionate advocate for individual holistic well-being and family health. She graduated from EMU with an M.A. in Counseling in 2007. For more than 20 years, she has been a dedicated employee of People Places, a nonprofit foster care, adoption, and family services agency in the Shenandoah Valley and Central VA. Melissa has worked directly with children and families, as well as behind the scenes, with a constant desire to help others. She holds a person-centered and family-centered approach as the heart of her work, with a belief in the resiliency that lies within each of us and the healing nature of healthy attachments and relationships. She utilizes mindfulness and Cognitive Behavioral Therapy when working with symptoms of trauma, anxiety, and depression. When providing counseling to children, Melissa feels that incorporating parents/guardians is essential. Melissa enjoys spending time with her family, traveling, cooking (and eating) really good food, and reading.
Leah Keith
Virginia Commonwealth University, MSW Program
Leah is a Social Work student at Virginia Commonwealth University. She graduated with her Bachelor’s degree in Social Work in 2025 and is now pursuing her Master’s degree with a concentration in Gender Violence Intervention. She is passionate about uplifting communities and individuals through social justice and client advocacy. Leah enjoys learning about and educating on healthy relationships and domestic violence intervention. She plans to become a licensed clinical social worker and work with clients to live healthy, joyful, and liberated lives. In her free time, Leah enjoys cooking, crocheting, and playing pickleball to unwind.
Yenifer (Yeni) Dottin-Carter
Resident in Counseling
Yenifer (Yeni) Dottin-Carter, (she/they), is a healing practitioner who earned their Master of Arts in Clinical Mental Health Counseling from Eastern Mennonite University in 2026. Her work is rooted in a decolonized, ancestral, and whole-person approach–honoring the interconnectedness of body, mind, spirit, and soul. She is especially committed to working with BIPOC individuals, women, children, youth, and neuro-queer communities. Yeni integrates diverse therapeutic approaches to meet the evolving needs of individuals, families, and groups–grounding her work in authenticity, cultural responsiveness, and collective healing. Her experience includes working with youth and families, as well as providing crisis stabilization services in the Harrisonburg community. Outside of work, Yenu finds joy in spending time with her partner and five children.
Amber (Abby) Sheppard
Virginia Commonwealth University, MSW Program
My name is Amber Sheppard, and I am currently working towards my Master of Social Work at Virginia Commonwealth University, Recently, I graduated from James Madison University with a Bachelors in Social Work, and prior to that, I obtained my Associate’s Degree in Human Services from Blue Ridge Community College. I am passionate about working with families, and I bring both my lived experience as a mother and my professional experience supporting families in the Harrisonburg and Staunton communities. my experiences have strengthened my belief that we are meant to support one another through life, and I have a genuine desire to help people with compassionate and empathetic care.
Lynzi Williams
Virginia Commonwealth University, MSW Program
Lynzi is a Master of Social Work student at Virginia Commonwealth University with more than ten years of experience supporting individuals and families across child welfare, community mental health, and crisis intervention. Her work with survivors of sexual and relational violence, as well as adults navigating complex family dynamics and significant life transitions, has shaped her commitment to trauma-informed, empowerment-centered care rooted in respect for each person’s strengths and lived story.
Guided by Family Systems Theory, Trauma-Focused Cognitive Behavioral Therapy principles, mindfulness, and a strengths-based lens, Lynzi strives to create a calm, collaborative space where adults and children can explore emotions, build coping skills, and reconnect with their resilience. Her clinical interests include trauma
Justin Marshall
Pepperdine University, Master’s in Clinical Psychology
*Available for virtual sessions only*
My name is Justin Marshall, and I am currently in the process of working towards my master’s degree in Clinical Psychology with Pepperdine University. Previously, I received my B.S. in Psychology from East Stroudsburg University. My mission is to empower clients and provide them with the coping skills necessary to handle any challenges in life. I value being able to give clients a space where they can share their experiences without any worry of judgment. I believe the most effective forms of treatment come from an integrative approach. In my personal time, I enjoy reading, getting out into nature, and watching sports.
Julien Ocansey
Pepperdine University, Master’s in Clinical Psychology
*Available for virtual sessions only*
Julien is a passionate and devoted intern working towards becoming licensed as a Licensed Professional Counselor. He graduated from George Mason University with a Bachelor of Science in 2015. He has worked in the psychology field for over 10 years with positions ranging from Behavioral Technician, Residential Support Specialist, Peer Support Specialist, Counselor, and Case Manager. His clinical work is based on cognitive behavioral therapy, Emotion-Focused Therapy, and Motivational Interviewing with a strengths-based focus. Julien believes in providing support to everyone who needs help and establishing a solid therapeutic rapport with authenticity, honesty, and non-judgmental open conversation. He knows the power of support when the world is full of stressors from his extensive experience in providing crisis care to children and adults with severe mental health symptoms. Julien loves telling “Dad Jokes” and often spends time reading fantasy Webtoons, playing games with friends, and listening to “Epic to Musical” on repeat throughout the week.
Julian Hunter
Bellevue University, CMHC Program
Julian is an M.S. Clinical Mental Health Counseling student at Bellevue University. He received a B.A. in Psychology from New College of Florida in 2020, but his passion for counseling extends further back. Ever since learning about the field of counseling back in grade school, he’s been dedicated to accomplishing that goal. Within the office, Julian sets a judgment-free zone, encouraging a therapeutic connection where the client controls the pace of counseling. Julian has worked with several groups of people, ranging from children to memory-care patients, and enjoys adapting to the unique needs of clients. During downtime, Julian loves reading, writing, and otherwise engaging in the vast number of stories available.
Jo Dicus
Resident in Counseling
Jo (she/they/any) recently graduated with a Master of Arts in Counseling from Eastern Mennonite University. She also graduated from Austin Peay State University in Clarksville, Tennessee in 2020 with a degree in psychological science. Since then, Jo has collected work experience in psychiatric and social work settings across various populations from rural Tennessee to Northern Virginia. Jo believes that each client isa wonderfully unique, vastly complex, and inherently valuable individual. Jo values helping individuals and communities by meeting people where they are, justly and nonjudgmentally.
Alyssa Fiammetta
Lindsey Wilson University, CMHC Program
Alyssa received her B.A. in Psychology from Mary Baldwin University in 2024 and is currently studying Clinical Mental Health Counseling through Lindsey Wilson University’s Online School of Professional Counseling. Alyssa has prior experience working alongside adolescents from ages 14 to 18 and takes pride in her advocacy and care for her clients. She wishes to continue working with individuals of this population as well as college-age persons. Alyssa is passionate about helping individuals achieve a more rounded sense of wellbeing. During her personal time, she spends time with her friends and tends to her jungle of houseplants. Alyssa also enjoys diving into the pages of a book, coloring, and a good thrift store.
Kelsey Hicks
Liberty University, CMHC Program
My name is Kelsey Hicks, and I am a counseling intern studying Clinical Mental Health Counseling at Liberty University. I am employed currently at Western State Hospital as a treatment planning coordinator in addition to completing my internship hours with ARROW. I graduated from Bridgewater College with a B.S in psychology in 2021 and also graduated with an M.S in psychology from Bridgewater College in 2022. I am looking to graduate from Liberty in December of 2026 and pursue my LPC. I am a person-centered counselor with experience in DBT and CBT. My goal in counseling is to provide clients with a warm, safe and empathetic space to process their concerns, fears, and troubles. I am so excited to gain more experience working with ARROW. When I am not working or doing schoolwork, I enjoy being in nature, exercising, and spending time with friends and family.
Angela Mickens
Liberty University, CMHC Program
Angela Mickens is a dedicated mental health professional and current graduate student pursuing a Master’s in Clinical Mental Health at Liberty University, with a passion for empowering youth and families. She currently serves as the Program Manager of Youth Quest at Intercept Health, where she oversees programs designed to foster resilience and personal growth in young people.
Angela is excited to begin her practicum placement at The Arrow Project, where she will gain hands-on clinical experience and further develop her skills in providing compassionate, client-centered care. Beyond her professional pursuits, Angela is a published poet who uses her creativity to inspire and connect with others. She also enjoys traveling and exploring new cultures, which continually broadens her perspective and enriches her approach to working with diverse populations.
Flanna Sheridan
Liberty University, CMHC Program
Flanna is working toward a Master’s in Clinical Mental Health studies at Liberty University. She loves being part of the Staunton community, cooking, and gardening. She looks forward to earning an LPC license and helping people in the area with mental health support.
Support Staff
Delaney Holloran
James Madison University, Undergraduate Psychology Program, Intern
My name is Delaney Holloran, and I am currently pursuing a Bachelor of Arts Degree in Psychology with a minor in Family Studies. After graduating in May 2027, I plan to attend graduate school to attain a Master’s in Social Work, with hopes of becoming a Licensed Clinical Social Worker. I am passionate about helping children and families in crisis, as well as those who struggle with mental health issues. In my free time, I enjoy going to the gym, doing arts and crafts, and spending time with my family and friends.
Brady Bollander
James Madison University, Undergraduate Psychology Program, Intern
Brady Bollander is pursuing a Bachelor of Science in Psychology with a minor in Family studies. He is expected to graduate in the Spring of 2027. His goal is to earn a Master’s Degree in Clinical Psychology or Counseling. Back home, he volunteers at a youth wrestling club, and he is excited to get involved with the Staunton community. In his free time, he enjoys being part of the JMU Wrestling Club, hanging out with friends, working out, and going to the beach.
Aspen Eichelberger
Old Dominion University, Undergraduate Psychology Program, Volunteer
My name is Aspen Eichelberger (they/them), and I am in the process of completing my Bachelor of Science in Psychology at Old Dominion University. It has been a lifelong goal of mine to become a mental health counselor and provide empathetic, supportive care to clients. I am passionate about mental health, wellness, and building strength and support through community involvement and activities. I look forward to gaining valuable experience as a volunteer with the ARROW Project. In my free time, I enjoy reading, hanging out with family and friends, and spending time in nature.
Emysja Caul
Virginia Commonwealth University, MSW Program
Emysja Caul is a first-generation MSW student from Virginia Commonwealth University, and a BSW graduate from James Madison University. She values the importance of human relationships, advocacy, and social justic for all individuals and communities. She has expereince in re-entry support, youth development, group facilitation, community engagement, and program development. Her work centers on the importance of empowerment, community connection, and expanding equitable access to trauma-informed resources for marginalized communities. She is honored to support ARROW Project’s programming, community partnerships, and mental health engagement. In her free time, Emysja enjoys being outside in nature, hiking, and swimming.
Aubrey de Cheubell
Volunteer
My hair changes color like a mood ring. It’s usually bright pink, highlighting my spunky and enthusiastic personality. Professionally, I chase learning over earning and service over the spotlight. While working as an art teacher, I learned that color, creativity, and compassion can change the world, and I will never grow tired of helping people find their voice through art. When I’m not making and sharing art, I’m building a secret garden, playing all sorts of games, or floating in calming waters. I live with my adoring husband and a small herd of quirky cats, who tolerate my exuberance beautifully.
Contact Us!
Main office location: 11 Middlebrook Avenue Staunton, Virginia
Phone: (540) – 255 – 0972
Email: hello@arrow-project.org *
* While allowed by federal privacy law, e-mail is not considered secure form of communication.